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  #31 (permalink)  
Old 04-10-2008, 09:13 AM
Vini Vidi Vici
 
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While I agree that you fit what you can afford into your budget, and style of car you drive or are building, that doesn't mean a shop has to compromise it's quality and "image" to suit a particular customers needs.

Let's say I painted 10 high end paint jobs that bring in 5 customers to get the same level of work. That is great right?

But one shoddy job for a cheap customer can scare away 100 potential customers.

On the flip side of that though is that I have seen shops that take care of "VIP" customers or celebrities better than the average customer. That's crap!
Whether you spend $100 or $10,000 at my place, you are important and are going to get the best I can do for that $100.

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  #32 (permalink)  
Old 04-10-2008, 09:36 AM
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You can still get a high quality (in workmanship) basic no frills interior for a more reasonable price by using regular marine or automotive vinyl or cloth. The problem comes when people want all the time consuming custom extras and can't understand that extra labor means we have to charge more. On top of that, all of us have higher overhead because supplies (especially foam) have skyrocketed in cost. This is certainly not exclusive to upholstery shops, everyone is feeling the pinch and having to raise prices.

If you think car interiors are bad, check out the price of an airplane interior. Everything you use needs to be FAA certified flame resistant, and has to have certification papers to prove it. Leather that sells for $10 to $12 a square foot is double that. Fabric that sells for $28 to $35 a yard is $65 to $80 a yard. The carpet I used in a 1955 Cessna 310 cost me $105.00 a yard, and it was only 8 feet wide.
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Old 04-10-2008, 09:46 AM
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Quote:
Originally Posted by armysniper
Whether you spend $100 or $10,000 at my place, you are important and are going to get the best I can do for that $100.
Once again, AMEN!

But it's all not just about money. I have people come in my shop all the time because they need a 4" open seam sewn back together. When I finish they say "what do I owe you", and I always say "nothing, just remember me when you need something more done". Invariably I either get more work from them or they give me more money than I would have asked for in the first place. Of course, my shop is in a very small town where word of mouth means a lot, and I know most of them personally.
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Old 04-10-2008, 11:50 AM
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Quote:
Originally Posted by DanTwoLakes
Once again, AMEN!

But it's all not just about money. I have people come in my shop all the time because they need a 4" open seam sewn back together. When I finish they say "what do I owe you", and I always say "nothing, just remember me when you need something more done". Invariably I either get more work from them or they give me more money than I would have asked for in the first place. Of course, my shop is in a very small town where word of mouth means a lot, and I know most of them personally.
Customers always love to get work that has value added or better yet free! This will pay off big time over the years as word of mouth will always be your best advertising. Those who have spent the time developing a happy customer base at the beginning of their careers will do exceptional in the future. Too bad they are not recognized sooner.
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Old 08-10-2009, 08:46 PM
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Im glad i found this post. Within the last year I finally started working for myself. I've gotten hassled by friends who don't understand why it costs so much. Everyone thinks its as easy as resewing a shirt or a pair of jeans. As far as costs for Private jets, yeah those are unbelievable. I worked as an upholsterer for a Jet manufacturer. Ive seen two leather bags, portable dvd player cases as a matter of fact, go for 2,000. All jobs were no less than perfect, we spent close to 350 labor hours per seat.
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