Originally Posted by armysniper
Whether you spend $100 or $10,000 at my place, you are important and are going to get the best I can do for that $100.
Once again, AMEN!
But it's all not just about money. I have people come in my shop all the time because they need a 4" open seam sewn back together. When I finish they say "what do I owe you", and I always say "nothing, just remember me when you need something more done". Invariably I either get more work from them or they give me more money than I would have asked for in the first place. Of course, my shop is in a very small town where word of mouth means a lot, and I know most of them personally.