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Old 04-10-2008, 12:50 PM
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Quote:
Originally Posted by DanTwoLakes
Once again, AMEN!

But it's all not just about money. I have people come in my shop all the time because they need a 4" open seam sewn back together. When I finish they say "what do I owe you", and I always say "nothing, just remember me when you need something more done". Invariably I either get more work from them or they give me more money than I would have asked for in the first place. Of course, my shop is in a very small town where word of mouth means a lot, and I know most of them personally.
Customers always love to get work that has value added or better yet free! This will pay off big time over the years as word of mouth will always be your best advertising. Those who have spent the time developing a happy customer base at the beginning of their careers will do exceptional in the future. Too bad they are not recognized sooner.
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