700R4 Why are the TCI manual valve body instructions so lousy? - Page 2 - Hot Rod Forum : Hotrodders Bulletin Board
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  #16 (permalink)  
Old 05-18-2006, 12:21 PM
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Any chance the seperator plate is under all the crap in the box? My Transgo kit came with the sep plate under everything and even under a price of protective cardboard. Just a thought.

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Old 05-18-2006, 12:40 PM
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Well the contents for that kit http://www.tciauto.com/instructions/376010_inst.htm also list a plate.
Maybe we have an answer!?
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Old 05-18-2006, 01:02 PM
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Well, this is definitely a step in the right direction towards finding the root cause for all this.

The next problem (that I'm currently having) is getting TCI to send me the plate and gaskets that were originally supposed to come with the kit.

I'm being told that I need the original invoice (which has long since been lost) sent back along with the contents of what originally came in the box.

For crying out loud, I've already lost $1000 in transmission shop repairs (new clutches and bands) because of the lousy TCI support, now they are telling me I need to shell out an additional $100 for a new plate and gaskets to be shipped to me.

I just can't win with TCI.

Also, Dennis (technical rep, 1-888-PRO-XTCI extension 334) was probably the RUDEST individual I've ever spoke with. I tried talking to him in a calm productive tone of voice, but he seemed convinced that I was trying to somehow scam TCI. I wouldn't think that a seperator plate and gasket set would put TCI out of business. He also mentioned that had I "originally followed the instructions like you were supposed to, you wouldn't need an extra seperator plate!"

What a tool.

Thanks again for the help guys... the saga continues.
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Old 05-18-2006, 01:51 PM
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Well, I got Jerry (manager of the sales depart) to come down to $40 for the seperator plate and gaskets.

I'm still annoyed that I ahve to pay for it, but I'm ready to swallow a little pride just to get this finished.
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Old 05-18-2006, 03:54 PM
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Ive spoken to Dennis before too.
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Old 05-26-2006, 06:48 PM
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Well, the new seperator plate made Z-E-R-O difference as I still continue to have no second or fourth gear.

I just got back from the transmission shop that has been working on this for me. The owner of the shop blew a temper tantrum and told me to get the car out of his shop ASAP. AFter I told him I would be happy to oblige... but I wouldn't be paying his bill, he quickly changed his tuned.

Also TCI is the most worthless company I've ever dealt with. I REALLY wish I could treat MY customers the same way TCI treats me... but then, even I'm not that vindictive.

Gonna go back to my original valve body and send this one back to TCI. I'm thinking about pooping in the box before hand though? Anybody think that's a bad idea... considering what I've gone through already?
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  #22 (permalink)  
Old 12-15-2008, 11:50 PM
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I obviously don't know you specific trans problem, but I have had some dealings with TCI, IMO I wouldn't buy anything again from this company. They have no customer service, warranty is worthless and do not stand behind their products.
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  #23 (permalink)  
Old 12-16-2008, 12:34 AM
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Quote:
Originally Posted by Studebaker
I obviously don't know you specific trans problem, but I have had some dealings with TCI, IMO I wouldn't buy anything again from this company. They have no customer service, warranty is worthless and do not stand behind their products.
I agree Stude, NEVER again.
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Old 12-16-2008, 12:02 PM
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Ditto, Stude and 64...

Even if this thread is 20 years old...




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"Dollars are like votes, except that they actually count."
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Old 02-16-2009, 12:49 PM
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I have a friend who bought one thinking he was getting the best. Its IS in a Show car, '55 chevy 2dr hardtop, not a race car. Nothing but trouble, No service worth anything, No warranty, just all junk. I would not buy anything from them. STAY FAR AWAY FROM TCI, THEY ARE JUNK DEALERS!!
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