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Sales 101 would tell a person that they should always under-promise and then over-perform. Sounds like this guy has his heart in the right place, but didn't take things into account like procurement time, other operations in front of yours, the actual work itself, etc. If any one of these operations got held up for any reason, he is not going to be able to meet his schedule. I deal with sales people every day in my line of work and this really isn't an uncommon thing. They want the business, but they take too much on at one time and then their performance starts to suffer.
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