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I made a lot of money when I worked flat rate as a painter, but I sure felt sorry for the guys in the prep department. For example, in the late 80's and early 90's, Ford had a re-call on their paint work, especially on trucks. They where peeling and Ford paid private body shops to strip the trucks to bare metal and repaint them the factory color, (any body work was extra to the customer). Ford paid between 24 and 32 hours to completely strip and paint a truck, complete. The painter, would get between 30% and 40% of the time allowed (depending on the shop). So when you do the math, I would get paid between 7 and up to 12 hours to paint a truck. I had 2 down draft paint booth's, both with a bake cycle and in 3 to 3 1/2 hours I could bring in up to 20 payable hours. The guys in the prep department would get a maximum of 20 hours to strip, final prep and mask a vehicle. Not fair, but that was the way it was. After several weeks, the prep quality dropped, (the guys couldn't possibly do a quality job of getting the truck ready to paint in a maximum of 20 hours). I had to send trucks back to the prep line and this caused friction between myself and the prep department. We talked it over with management and it was agreed that the prep department would be on straight time when doing a Ford warranty job and I dropped my flat rate by 10% so the shop could continue to do Ford warranty and remain profitable. The quality improved, moral was restored and the customer's got what they expected. In so many shops where the flat rate system is used...the biggest concern a customer should have is consistent quality. When an insurance company does an appraisal on collision work, they want to give the technician the least amount of time as possible to save the insurance company money. The cost of replacing parts are predetermined by manuals that give standard times, but when panels need to be repaired and not replaced, this is where the conflict comes in as they are more educated "guesstamits" than standards and the technician with questionable standards may try and meet or beat the allotted times, giving way to, in some cases, less than professional repairs. Straight time shops afford their technicians the time to more readily do quality work. If a repair calls for 6 hours to repair the damage and the technician takes 8, the technician gets paid for 8 hours and the shop loses, if he does the same repair in 4 hours, he gets paid for 4 hours and the shop keeps the profit. A good technician should be able to beat the repair order times in most cases and still do quality work. It's often the greed factor that takes over some technician's mind set in flat rate shops that lowers the quality of the workmanship. For the people in the trade, I'm sure I don't need to explain this, this rant is more for the people not in the trade so they understand the difference. Ray |
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Your right "gearheadslife", it was there, it was stripped, might as well do it when it's in the shop and Ford was paying the majority of the bill....can you imagine, during that recall I was making $15.00 an hour flat rate and had month's of over 600 flat rate hours.
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Iam from the midwest the more and more i talk to people the more i here flat rate sounds like the perfered way to pay your employees in the body shop buisness.It is very common in these parts you get paid 40 to 45 percent of the dollar amount per book hour that means more for frame more for mechanical. The shop i work at is very high quality even with all comission based employees we offer a life time gaurntee on all are paint and body work . So not all shops that are on comission do crap work . We still manage to do on a average of about 325,000 a month in sales
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no one said flat rate don't do ok work.. it's just not the same type "quality" they'd do on their OWN car.. as most book time isn't enough time to do the repair correctly, and insurance co. are known to cut you down ,on what they want to pay for.. and what the car needs.. most times are totally different .. cause your replacing all the parts with factory parts right, not "like" parts i.e. used or aftermarket garbage. right.. or straighten a core support when they right for a replacement, flat rate shop is the only way body shops can make money when the insurance co. will not pay your shop rate, and pays what they say they'll pay.. more over is your warranty go farthar then just the paint failure that the paint surplier would be covering? many shops are getting caught straight'n high strenth steel parts the oem's and insurance co. require and right for(insurance co.) replacement.. making the finished car unsafe.. and not fixed correctly.. but it does look the part, i.e. it looks fixed.. |
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I'm not saying flat rate shops are bad shops...I've worked flat rate...made a bunch of cash and did quality work. What I was trying to say that I have seen greed take over in people that work flat rate and quality has gone down in some cases, the same doesn't happen as often in a straight time shop, the tech gets to repair the vehicle without trying to hurry to get to the next "gravy job".
Ray |
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pos cars...........
If you want to see a REAL POS car,go to youtube,look at corvair from pennsylvania,IF I were that owner,i would fly back from England and burn that place of business to the ground..damn shame.business like that gives ALL AMERICANS a bad name....
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most honest flat rate body shops are gonig under as they are NOt on the insurance co.'s "list"
as they won't play "ball" the way the insurance co. wants.. My dad left the bodywork trade as a way of life.. because he could not put out cars the way the insurance co.'s REQUIRED the work to be done.. anyone that says different is LIE'N HE now does only old cars for friends and club members.. and finally is putting that aside to do HIS cars.. most of todays bodymen only know replace.. they'd never be able to look at a wreck, pull it and straight'n the mess. without cutting out any metal.. and with limited filler.. or god help them if the owner wants it pick and filed.. and/or lead work.. I suck at bodywork.. as I just don't have the Patience..for it.. I can do great job of it.. as I've learned the pick and file/lead etc.. but I have to walk away from it.. as I just get fustrated.. unlike my dad that enjoys it, he's in heaven working on cars straight'n panels and prides himself of the amount of cars they say can't be saved with it's original metal.. and mouths drop when it's at the local show.. |
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[QUOTE=gearheadslife;1620804]most honest flat rate body shops are gonig under as they are NOt on the insurance co.'s "list"
as they won't play "ball" the way the insurance co. wants.. My dad left the bodywork trade as a way of life.. because he could not put out cars the way the insurance co.'s REQUIRED the work to be done.. anyone that says different is LIE'N HE now does only old cars for friends and club members.. and finally is putting that aside to do HIS cars.. most of todays bodymen only know replace.. they'd never be able to look at a wreck, pull it and straight'n the mess. without cutting out any metal.. and with limited filler.. or god help them if the owner wants it pick and filed.. and/or lead work.. I suck at bodywork.. as I just don't have the Patience..for it.. I can do great job of it.. as I've learned the pick and file/lead etc.. but I have to walk away from it.. as I just get fustrated.. unlike my dad that enjoys it, he's in heaven working on cars straight'n panels and prides himself of the amount of cars they say can't be saved with it's original metal.. and mouths drop when it's at the local show..[/QUOT You are so right about insurance companies and their policies for repairing vehicles. What they don't realize is that they are in a situation where, because they don't pay enough (time wise and dollar per hour for repair) they are going to run into a problem in the future. The problem is that they won't have any certified technicians in the trade. Why would someone get into a trade where they get paid 1/2 of what a mechanical shop gets paid? I have taught at several local College's and sometimes they don't have enough people to fill the seats and the class get's cancelled. And being on the "preferred list' of shops from an insurance company often means "kick Backs" to the insurance company. So the "preferred shops" are actually paying to be referred by an insurance company. It's disgusting and has been going on for years. To all the people that feel that they need to take their vehicle to a "preferred shop" because that is what the insurance company told them, well you don't have to, it's your car, take it where you want. If they tell you that if you don't take it to their preferred shop they can't warranty the repairs, that's BS as well. The insurance company doesn't warranty the repairs, the body shop does. Your also right about pick and file, and led work, it seems to be a dying art and an art it is. I still use led when I replace a full quarter on a restoration to match a factory seam, I still pick and file as much as I can. I realize that the metal used on cars today is thinner than than it used to be but, it's still possible and I do it to stay sharp. I did a 1930 model A Ford a while back, picked and filed all 4 fenders, running boards and then used led. Ray |
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I've probably told this story in another thread, but...
An old customer brought me a 1968 AMX. He wanted to paint it in an updated version of the factory race cars of that era. The car had been done on a rotisserie during the last restoration. What was obvious to me was the clear was peeling away from the metallic blue basecoat... showing me that they did not understand the adhesion basics for urethanes. No problem! I stripped the clear in one day using an air gun and razor blade! Before I did that, I had seen some "dust or dirt" in the clearcoat. As the clear came off, I noticed the bumps were actually in the basecoat. I told him I would block it good... and then go to primer next. When I blocked them... each bump was full of rust! At that point I told him we needed to strip the paint, because the rust obviously would ruin the next paint job too! Obviously the last shop... WHICH WAS IN FLORIDA!!!!!!... did not understand basic urethane paint principles OR "basic rust prevention 101"... either!!! As the paint was coming off, I could see that this car had bodywork from top to bottom! It continued even futher! After the paint was off, I could see rust nibs under the bodywork! Of course that meant digging out a gallon or more of filler!!! Under that was a nice selection of patch panels.... and we found some OTHER places that needed further repair work! In the end we took it all the way back up, adding a factory Super Stock hood scoop, and some additional art on top of the red-white-blue factory race paint. Today it should be good for 20 years or more... but it was a lengthy task!!! |
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Love the car Jay, have always been a big fan of the AMX...Own one of each of the 3 good years...68, 69, 70. My 69 is all original with about 40 K original miles...the only thing wrong with it is a dent the size of a quarter just below the rear bumper on the driver's side. I won't fix the dent because it's a true survivor.
It always amazes me how some people can call themselves professional and put out work like you described. Common sense should dictate that things like this don't happen...but like the saying goes, common sense isn't that common. I feel for the unsuspecting public in a case like this, they probably got a tip from a"guy" who knew a "guy" and assumed they would get a first class job. The stories are endless and I hope against hope that the overall quality of work is getting better. Is it? I don't know, it scares me to no end when I hear a story like yours and it involves a rare car like the AMX you saved. God Bless you, there aren't enough of those cars left to let inexperienced or lazy people attempt to restore them and in the process make them worse. Ray |
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