i recently purchased a set of cragar ss wheels at the spring carslile show here in PA from whiteys wheels based in virginia. i was assured that they would fit perfectly several times. at first i was very happy with the wheels, nice looking, came with lugs, and they carried them out to my car...but thats where the happiness ended. when i got home i was looknig at the lug nuts and some of them had chrome flaking off. not a big deal i thought...but it gets better. I was lowering the rear end of my monte carlo, my old wheels and tires wouldnt fit under the fenders. so i installed my new springs and put the back wheels and tires on. they fit well. i was about to swap tires from my old front wheels to the new ones but i decided to set a wheel in place and see how it looked. lo and behold the wheel would not fit over the part of the brake rotor that holds the bearing not sure of the technical term but basicly it had to fit through a hole in the wheel and the hole was too small i tried them on 3 simialar front break set ups around the shop, didnt fit. so i tried to call up mr. whitey several times on several different days all i got was a full voice mail box so i coudnt even leave a message. and after driving around with two different sets of wheels for 3 days i decided i had to make the wheels work and proceeded to machine down the piece that had to fit through the wheel (dont worry ,nothing structural, just held the dust cap on) and i also had to cut up and modify mybrand new centers because the mounting tabs would not work. i got the wheels to fit, and they rub on my upper control arm a touch. so today i called up whitey's and finaly got an answer. i told the person who answered the phone about my troubles and that i got the wheels to fit but i thought they might want the feed back. and the person on the phone told me "Oh let me get this straight you just called to be an ******* then". what the hell...so i asked to speak with a manager and was informed that i was talking to the owner...bull **** or not i dont know. I asked him what the hell his problem was, and what kinda buisness he was running. i paid alot of money for the wheels and they didnt fit it seems like the owner migh give a ****. but no. thought everyone should know what kind of establishment whiteys wheels is. has anyone else gone through these guys, and what kind of experience did you have with them.

Being that I work in the tire and wheel industry, I would like to apologize for this kind of behavior. Some people, or even companies, feel that once they get your money that the deal is over and done. But it's not. Word-of-mouth publicity is huge and somewhat lasting.

In the company I work for, we recognize that we have to earn the right to call anyone that comes into the store "our customer." And that means helping with any problem years after the tires or wheels are mounted. And seeing and dealing with customers who have been burned by a competitor disappoints me.

But like I said, I apologize for the way that this company has treated you. I would suggest contacting Carlisle Wheel about the problem. They could possibly direct you to the nearest dealer and hopefully fix the problem.

You can post you experience @the HOTRODDERS.com company reviews make sure to put the businesses name in your title so the search engines find it.

Its at the top of the page

Hopefully your review will bite him in the arse from now on!


R

__________________
"SlowRide66"

"Illegitimis non carborundum"
Don't let the bastards grind you down!

I know the owner of whiteys wheels personally and he's just an ******* generally. I've bought rims from him numerous times and never had a problem but he is basically one of those down home country business owners that doesn't care. He's made his millions and doesn't care who he pisses off...

I guess 'ol Whitey won't be taking you out for drinks anytime soon..............

__________________
Home Handyman Forum I Shade Tree Mechanic Forum

hell he never did before....he was too busy playing texas hold'em