Thank You so much for your post and your kind words.
Steve, "Benchracer" deserves the credit for all of his perseverance and in the end being able to over come all the adversity. I appreciate that it has been an ordeal stretched out over a period of time and many people that experience problems like this would give up but Steve maintained his attitude soildered on.
For me, it was refreshing to, as you say, that in the end the problem was solved to the point that the results where acceptable.
When I was a paint rep, I don't believe I ever sold a thing...I tried to focus on a the needs of a shop that perhaps weren't being met by their current supplier, when those needs where met, it was their choice if they wanted to support the products that I was representing.
Thanks again John