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Old 05-18-2004, 08:29 AM
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ebay input needed

I was the winning bidder on a crank kit (reground crank and new bearings). When it arrived, the seller had not packed the bearings separately and they were hammered by the crank as they bounced around in the box. Now, Hotrodder readers, what do YOU think the fair thing to do would be?? The seller to replace the bearings? The seller and I to split the cost of the bearings as a percentage of winning bid?

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Old 05-18-2004, 08:46 AM
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HE packaged them, he was the sole proprietor for the damaged goods. He assumes all responsibility for shipment.
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Old 05-18-2004, 08:47 AM
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I would ask the seller to replace the bearings. All the Ebay s&h charges are carried by a buyer. I am sure you paid good money to ship that heavy package. So it is the seller's responsibility to make sure everything is packaged properly (unless of course, UPS Ground beats up beyond recognition).
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Old 05-18-2004, 09:36 AM
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first... order yourself a new set of bearings. they'll show up way before anything he sends you, unless he's a really really nice guy.

then...make him replace the bearings, and make him pay for shipping. His poor job of packaging won't stand up to any insurance claims with UPS / USPS because he didn't make any effort to protect the parts properly.

When you get the bearings he sent you, use them as a second set to interchange with the ones you purchased when clearancing the mains... if you're planning on doing that.

Any time I ship something on ebay, I assume the worst could happen, and I take the necessary precautions. There's too many folks out there that don't have a clue, though, so sometimes you get the luck of the draw and end up buying from a real winner (read: loser).

Regardless of the outcome, make sure you leave him feedback and mention the packaging thing so that future buyers are aware.

good luck

the blonde weasel
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Old 05-18-2004, 10:21 AM
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Have the seller send you a new set of bearings, or refund a percentage of the transaction reflective of the cost of the bearings. It is his responsibility to package the product accordingly for shipment. Since he did not, then he should pay replacement costs.
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Old 05-18-2004, 10:26 AM
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Make the seller replace ALL the bearings to the crank. It is his/her responsibility to make sure the item gets to you undamaged!
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