Yeah it's my suppliers fault. BS that's scab work plain and simple. All the shops around hear are the same way. I try to do EVERYTHING myself, now I know how to rebuild trannys and rearends.
Just for a reference my buddies dad has a newer dodge caravan with 42,000 miles on it. While it was still under warranty the dealership told him the reverse pump was out of it and needed a complete overhaul. (He lost reverse only). What a bunch of **** a quick peak underneath and you could tell the trans was not pulled. And the insurance companies know no better.