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Old 07-10-2003, 12:52 PM
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Gm Wheel Bearing Problem

Hey all. I have a 2002 Sunfire with the EcoTEC. I'm only at 20670 miles and my front wheel bearings are bad. This has also caused the tires that are on the front the most to go bad, and the wheels that are mostly on the back to be about halfway worn. (60k tires) My problem is that I took it to the dealer for some warrantee work, and the Tec said the bearings were fine and that the noise was caused by the bad tires. So I took it back to the tire shop. Once there they said that again, they couldn't put tires on because the bearings were bad. They showed me that they were bad, which they were, and even put some good tires on it to trouble shoot. (The noise didn't go away.) Anyway, I called GM and they told me that they stand by their dealers 100%. He talked to the Tec, and then told me that if he said that their good, then their good. So now what do I do??? I get 4 brand new tires next Friday. My cost. But what about the bearings? On this car, itís an assembly and said to be around 400 per side. Any thoughts???
Thanks

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Old 07-10-2003, 01:44 PM
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I`d call the dealer again and inform them no one is 100% right, and that you insist as the customer to have them checked again, if they tell you the same thing, which they likely will, take your car to another dealer or several shops around town and get there opinion, if they are indeed bad, call the dealer again and inform them they can fix it, or they can talk to your lawyer.
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Old 07-10-2003, 02:32 PM
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DV's right. I would go to another dealer and get a second opinion. What did the tire co. do to show you that it truely was the bearings, other than changing the tires and noticing the noise didn't go away?
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Old 07-10-2003, 02:56 PM
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First.... you what the whole story or just the basics?
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Old 07-10-2003, 08:21 PM
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go back to the dealer and find whoever told you that the bearings are fine. then trade him your vehicle for his and let him drive it around until he calls you and admits that it was in fact the bearings. then you can tell him i told you so and tell him to get his ***** straight.

either that or ask him if he'd like it if you drove your car thru the showroom window.

good luck,

JB
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Old 07-10-2003, 08:57 PM
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Your owners manual should have Telephone #s, and addresses
to deal with that sort of thing.

I`ve seen dissatisfied customers that contacted the area field rep.or factory rep. And he would see that they were satisfied.
you might try it. hth,

Troy,
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Old 07-11-2003, 06:41 PM
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If that thing is still under warranty, then take it to any "other" GM dealership with a service department. Don't tell them that it has been checked at the shop that you are having problems with. Just tell them the problem that you have been having. You can then see what they tell you is the problem.
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