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Old 04-28-2009, 09:57 PM
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Heidts Suspension

In recent articles i read in regards to Heidts suspensions and quality of their products. I would like to say this. I had worked for Heidts a few years back, It was a nice place to work. I left on good terms so this is not a letter of revenge. This company has had a number of parts failures n the hundreds that they will not disclose. Some parts that have just bent and some that have caused totaling of ones hot rod. This is due to a lack of quality control. I have seen parts returned by customers missing full welds. I have also seen used parts returned to the company put right back in the box and sold as new to other customers. This article I wrote is for one reason only. I am a die hard hot rodder through and through for over 25 years and i believe that anyone thinking about buying from any company should know both good and bad about them.

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Old 04-28-2009, 10:13 PM
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I'm sorry to hear this sort of thing regarding a company I have had a long relationship with. I personally have never had a quality control problem with Heidt's and have recommended them to many customers. Within a company over time, staff can change, products change, as do suppliers and so do many other factors to varied to mention. All these things can affect a company, and not always to the good. I hope this is a temporary situation and not a trend with this company.

Andy
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Old 04-28-2009, 10:37 PM
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Quote:
Originally Posted by spunwheels410
In recent articles i read in regards to Heidts suspensions and quality of their products. I would like to say this. I had worked for Heidts a few years back, It was a nice place to work. I left on good terms so this is not a letter of revenge. This company has had a number of parts failures n the hundreds that they will not disclose. Some parts that have just bent and some that have caused totaling of ones hot rod. This is due to a lack of quality control. I have seen parts returned by customers missing full welds. I have also seen used parts returned to the company put right back in the box and sold as new to other customers. This article I wrote is for one reason only. I am a die hard hot rodder through and through for over 25 years and i believe that anyone thinking about buying from any company should know both good and bad about them.

I have installed several of their front ends on customers cars over the years, and I too have never seen a problem, and recommended them to many, but it pays to hear both sides of the story.
What kind of problems should folks look for when and if they buy a Heidts IFS? The installer is ultimately responsible for the final QA of any product from any company..

I am working on a guys car (57 chevy with an aftermarket front end) right now that the original installer did not recognise that some parts were mismatched, tried to make it work and kicked it out of the shop...Now the customer brought the car to me with the problem, which had it been found at installation, it would have been easily fixed with a quick exchange from the manufacturer. But now it has been a year, with a bunch of miles on the car, and he has no recourse, but to buy the right stuff. Luckily there had been no accident with that car, and it was only the wrong coilover springs.

Check this thread out, and see if any of the discussion is related to your statement.
IFS failure = tragic results

Later, mikey
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Old 04-28-2009, 11:24 PM
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Glad to hear nobody was hurt badly in that accident. Even a small change could've produced a much worse result.

I would like to know more about what to look for in these kits, as far as QC. I'm interested in putting a Heidts in mine, and I'd look over everything pre-installation anyway.
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Old 05-27-2009, 08:39 AM
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Heidts

Quote:
Originally Posted by spunwheels410
In recent articles i read in regards to Heidts suspensions and quality of their products. I would like to say this. I had worked for Heidts a few years back, It was a nice place to work. I left on good terms so this is not a letter of revenge. This company has had a number of parts failures n the hundreds that they will not disclose. Some parts that have just bent and some that have caused totaling of ones hot rod. This is due to a lack of quality control. I have seen parts returned by customers missing full welds. I have also seen used parts returned to the company put right back in the box and sold as new to other customers. This article I wrote is for one reason only. I am a die hard hot rodder through and through for over 25 years and i believe that anyone thinking about buying from any company should know both good and bad about them.
What kind of articles have you read on Heidts?
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Old 05-27-2009, 09:23 PM
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I would say that even tho you buy suspension parts from a reputable supplier the builder is responsible ultimately to check the parts for any defects and suitiblity for the application.Same as building an engine. Like Reagan said "Trust but verify".To me this applies no matter whether aftermarket or oem parts.just pays to be sure.
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Old 05-28-2009, 12:00 AM
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Quote:
Originally Posted by barnym17
I would say that even tho you buy suspension parts from a reputable supplier the builder is responsible ultimately to check the parts for any defects and suitiblity for the application.Same as building an engine. Like Reagan said "Trust but verify".To me this applies no matter whether aftermarket or oem parts.just pays to be sure.
No doubt, I'm working on a 55 chevy truck with a TCI "custom" IFS and just got the stuff mocked up today...the camber eccentrics are turned all the way out and there is still close to 2 degress of negative camber.... those crossmembers are one piece, and the design does not permit any more adjustment...unless I get new longer upper a arms..or cut apart TCI's stuff and redo the upper a arm mount...I can't wait to call them, their tech department is always sooooooo helpful. I'm sure I'll get the standard 21 questions designed to stupify most callers in need of help, and distract most from realizing that they have gotten no help until they hang up....

I look at everything as I set stuff up, many guys would not find out about things like that until they went to the alignment shop....or something broke. My customers trust me to sort that stuff out , some shops just make excuses why it's wrong and can't be fixed.

A few years back I put an Air Ride Technologies shockwave kit , designed speciffically for the 59 caddy I was working on...I followed the instructions , the bags would not even lift the car with 150 psi of shop air...Eventually we got that sorted out, but then I looked at the mounts as designed by Air Ride....I told my customer to watch them, they looked very weak. ( the entire weight of a 59 caddy on the upper shock absorber mounts? I don't think so) 2 weeks later he brought me the car, and showed me a crack, right where I said it would crack. He did not want me to fix it when I first predicted it, as he said Air Ride knows what they are doing.... but he sure did have me fix it at the 2 week mark.

The OP never did come back on... I was curious about what kind of flaws to look for in the Heidt's parts. I just ordered all the stuff for a Heidts front end in a 70 mustang.

Later, mikey
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Last edited by powerrodsmike; 05-28-2009 at 12:10 AM.
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Old 05-28-2009, 07:31 AM
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Mike, There are no flaws in the Heidts products anything that we find a problem with is addressed right away and fixed immediately before we release another to a customer, you will be very happy with your new mustang parts.
Jim
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Old 05-28-2009, 08:24 AM
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Thanks Jim, my experience with Heidt's has always been good, but as you can see from my posts in this thread, it's my responsibility as installer to do everything I can to make sure the parts I get from ANY manufacturer are safe and able to function properly.

Knowing that a company is willing to accept the fact that they may have shipped out a wrong or flawed part, and take care of business once it's found is a sign of a good company.

Later, mikey
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