[Zeeb]

Has anyone had to deal with the issue of mis-matched KYB's? I just bought all four corners from an internet dealer and they sent me three US made Excel-G's (formally GR-2 shocks) and one made in Japan shock. Clearly the shock from Japan is much "softer" than its counterpart for the other side of the car (obvious in a side-by-side test of the uninstalled shocks). KYB claims they are the same specification, and the "ShockWarehouse" thinks I'm OCD (I'm not). KYB is transitioning their production of Excel-G from Japan to the US and I think they are getting it wrong. I believe KYB knows it, and I believe the ShockWarehouse knows it too, but to avoid interrupting the flow of inbound cash, no one will publicly admit that a difference exist. I do not believe I was sent a defective shock. How do I know this? Because I had the exact same problem with KYB shocks about a month ago - and I'm not neurotic. Promise! Just wondering if anyone else has experienced similar, and met with similar denials from KYB. Thanks.