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Old 08-24-2010, 11:49 AM
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madelectrical.com still around?

Hey all,
Has anyone recently ordered from madelectrical.com? I've tried for days at all times, and phone is always "busy". Saw some older posts(2007) about Mark Hamilton (owner) having health issues.
Thanks,
James
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Old 08-25-2010, 05:59 AM
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Does anyone have his book "tech is made simple" and would you be interested in selling it?
thanks,
James
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Old 08-25-2010, 06:00 AM
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As far as I know they are.>> http://www.madelectrical.com/index.shtml
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Old 08-25-2010, 06:03 AM
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Quote:
Originally Posted by Hwyhogg
Does anyone have his book "tech is made simple" and would you be interested in selling it?
thanks,
James
http://www.madelectrical.com/catalog/tb-1.shtml
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Old 08-25-2010, 04:21 PM
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You must have missed this, keep calling he is doing business.
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Old 08-26-2010, 07:00 AM
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Open for business...

Finally, I got Mark Hamilton on the phone! After 3 days of calling 10-12 times each day, I actually got him yesterday. It was worth the wait as he is an extremely knowledgeable guy and just as willing to help. Yes he is veeery talkative, but that's a plus for a novice like myself. Now I KNOW why his number is ALWAYS busy...he talked to me for at least an hour passed normal business hours....what business do you know that does that? FYI, as the site indicates, the prices on site are NOT current. The relay kit is $31 and the tech book is $9 now. He also doesn't sell some of the items any longer such as the insulated terminal block and the custom cables. Ask him about methonal and windmill power ..LOL...As I stated, he's a very knowledgeable guy and likes to share...I will be using this company and strongly recommend it.
James
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Old 08-26-2010, 07:10 AM
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James, if you have the time and inclination, you could do a "Company Review" to highlight your positive experience w/MAD.

The link to do a review is located at the top of the page- but there has been a problem w/submitting reviews recently. Hopefully it has been fixed.
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Old 08-26-2010, 09:01 AM
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Cobalt,
Good idea, thanks for reminding me about the Company reviews section...HOWEVER, it still has a problem...everytime I tried to enter my review, it wouldn't take it. It would prompt me to enter my password..which I did several times...I will keep visiting it and trying. One thing about Mark,(madelectrical.com), he could probably quadruple his sales if he merely took orders, but I'm glad money apparently isn't his real motivation. Like I said, if I'm typical of the customers and they all get this level of attention, we need to make sure he stays in business for a loooong time. He also doesn't hesitate to offer recommendations on finding items he no longer supplies. It is truly refreshing in this day and age to not get an Indian (no offense intended) tech in India reading a scripted troubleshooting list in an accent you can't understand anyway. You don't even get the feeling Mark's in business to make money Any way, I will give him my business for as long as he's in business. Sorry for the long-winded post..
James
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Old 08-26-2010, 09:21 AM
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Quote:
Originally Posted by Hwyhogg
HOWEVER, it still has a problem...everytime I tried to enter my review, it wouldn't take it. It would prompt me to enter my password..which I did several times...I will keep visiting it and trying.
RATS! Sorry 'bout that.

I know the team has been aware of the problem for a while now, and last I heard Jon "hisself" was looking into it. So hopefully there will soon be a resolution.
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