I want some opinions on this. About 2-1/2 years ago, I signed up for a Napa Autocare membership. The membership was $600.00 per year, and I also purchased about $8,000.00 worth of parts as initial inventory. I bought fancy Autocare uniforms and paid $3,000.00 for a nice pole mounted sign. I repainted my building and redecorated in AutoCare garb. I signed and Autocare contract, and had reassurance that the store that is in Dodge City (18 miles away) would deliver parts on a regular basis (at least when I purchased a sizeable amount like $75.00 or more.
When it all boiled down, the store renegged on their agreement and would not deliver parts.
Now, I run a 2 man shop, and many times, I'm by myself, and chasing parts costs you lots of money. The stores in town here rake you over the coals on price, I mean it's probably at least 40 percent higher on price to buy here, which pisses me off, because I buy alot of stuff. However, they both have shops themselves and would rather see my place leave town.
I stopped paying my AutoCare dues, and now Napa is raising hell with me, demanding me to immediately remove the sign and take down all of the stuff that says Napa. I say they can kiss where the sun don't shine, and I'll take the stuff down in due time, under my terms, as to what is reasonable and prudent. What do you guys think of a deal like this? They want to fly their colors around, and sell memberships, but no service whatsoever to it's members. I should have gotten the delivery promise in writing as this would be breach of contract and I could probably recover some expense.