Originally Posted by 4 Jaw Chuck
I'm going to give this route a try, I really miss my fine tooth...it was my favorite ratchet.
Moral of the story don't loan your favorite tool to someone who will abuse it.
Go to snapon.com -> customer service tab on the bottom -> online internet customer service (hit "click here") -> scroll down the "select a topic" and choose "other" -> fill everything out and explain your situation
You need warranty service and you have no reliable dealer. You are a legitamite snap-on customer that wants to continue to use snap-on tools but unfortunatly you have no means of getting any representaion so you have to deal direct.