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  #31 (permalink)  
Old 07-07-2011, 05:55 PM
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Quote:
Originally Posted by bullheimer
take a look at Sears these days. A new line of tools that DONT carry the craftsman name on them. dont know if they have a lifetime warranty tho, but they aren't made in usa. dont remember what they call them. on their website they got Tekton. $7 rachets. must be damned good!
evolv?

I have seen them. Not too impressive...
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  #32 (permalink)  
Old 07-07-2011, 07:00 PM
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Quote:
Originally Posted by bullheimer
t A new line of tools that DONT carry the craftsman name on them. - $7 rachets. must be damned good!

You bet they are, put enough of them in a bag and they would make a great boat anchor!
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  #33 (permalink)  
Old 07-18-2011, 07:44 PM
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Quote:
Originally Posted by MARTINSR
Craftsmen, S&K, a
Brian

I love SK tools. Grandpa had an old ratchet, I swear that thing is totally overbuilt. Of course this is an old ratchet. Craftsman hand tools are pretty good. The rest of the stuff I call Crappsman.
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  #34 (permalink)  
Old 07-23-2011, 10:41 PM
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Quote:
Originally Posted by z-adamson
To those that have bad snap-on service....

A few weeks ago I e-mailed snap on and told them I needed warranty service on a ratchet and that I did not have a reliable dealer.

They responded within 24hours with a form for me to fill out. Part #, name, address, e-mail address etc. etc.

I filled it out, sent it to them and it was forewarded to the warranty department. They sent me a new ratchet via UPS without hassel. They didn't ask for the old one back, didn't ask for pics, proof of purchase, or anything. I had the new ratchet within 8 days of my first e-mail to them. So now I have a brand new one (this is one that does not say USA on it) as well as my broken one.

You can also buy from snap-on's web site, although I have yet to do that.

This was good service in my opinion. I couldent have expected more.

Anyone that has a bad dealer or no dealer at all but still want to use their product ought to deal with snap-on directly and also eBay is another good option for buying.
In 30 minutes I could have driven to Sears and had a Craftsman replacement ratchet in my hand at no charge and been headed back to work.

Snap On is a Prestiget Tool and nothing more..

Snap on builds hand tools in china by the boat load, they are sold at Lowes with the brand name Kobalt on them. Makes you wonder what else they build in china and put the name
Snap-on on them. . . . . .
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  #35 (permalink)  
Old 07-24-2011, 05:38 AM
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I hate to say but here goes......... I gave up on the Sears Craftsman tools 20 years ago. They wouldn't hold up to everyday use. I spent the extra coin and bought Snap-On. I will admit they will break too. The thing I like most that helps me over look price, is when the job is done I still have all my skin intact. No busted nuckles and no skint places. The dirt will wash off. Snap-On has a fit like no other tool and that is why they preform so well. I hate having to repair a tool before I can make a repair with that tool.




Panelman55
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  #36 (permalink)  
Old 07-24-2011, 07:35 AM
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I'm with you Panelman.

Brian
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  #37 (permalink)  
Old 07-24-2011, 07:37 AM
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I have a fair number of Snap-On tools, and I like them, but most were inherited from my father. I also have a lot of Craftsman tools, that were bought mainly in the 1970's. Dad would not let me take the Snap-On tools to school, or work.

I have heard of the quality slipping on both brands recently, but I have the old stuff.

I recently bought a floor jack. I decided to buy one made in the USA, my personal choice. I could of gone down to Harbor Freight, or bought an offshore made one, from another source, but I chose to help keep someone in the USA employed, and not help enable someone in another country compete with me on the world market for petroleum supplies. I bought it from a local independent auto parts store, that has been in business since 1934.
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  #38 (permalink)  
Old 07-24-2011, 07:56 AM
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Quote:
Originally Posted by DanielC
I recently bought a floor jack. I decided to buy one made in the USA, my personal choice. I could of gone down to Harbor Freight, or bought an offshore made one, from another source, but I chose to help keep someone in the USA employed, and not help enable someone in another country compete with me on the world market for petroleum supplies. I bought it from a local independent auto parts store, that has been in business since 1934.
You and I think alike. And be sure to mail them a letter ( a real letter) and tell them that. You may make the difference in the next board meeting when they talk about upping the profits by going overseas.

Brian
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  #39 (permalink)  
Old 09-01-2011, 06:39 PM
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Quote:
Originally Posted by Old Fool
In 30 minutes I could have driven to Sears and had a Craftsman replacement ratchet in my hand at no charge and been headed back to work.

Snap On is a Prestiget Tool and nothing more..

Snap on builds hand tools in china by the boat load, they are sold at Lowes with the brand name Kobalt on them. Makes you wonder what else they build in china and put the name
Snap-on on them. . . . . .

What is the current email/physical address of Snap-On?
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  #40 (permalink)  
Old 09-01-2011, 07:10 PM
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Quote:
Originally Posted by Old Fool
ISnap on builds hand tools in china by the boat load, they are sold at Lowes with the brand name Kobalt on them. Makes you wonder what else they build in china and put the name
Snap-on on them. . . . . .


I have recently been using some Kobalt tools and they are impressive! I bought a set of 3 "Channel Lock type" pliers and they seem to be as good as any I have used, the teeth are not soft nor do they seem to chip. I put a couple of sockets to the impact wrench test and they held up as good as most pro sockets, whether they will grip as good or not I can't say but they are definitely not a sloppy fit like most cheap sockets. Screwdrivers are really good but I have not tried the wrenches, some look ok but others look a bit cheaply made. Overall it looks as if Kobalt may be a very hard to beat tool for the price plus Lowes has some decent sale prices sometimes.
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  #41 (permalink)  
Old 09-01-2011, 07:13 PM
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They can say what they want on them now... I don't waste my money on them anymore....
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  #42 (permalink)  
Old 09-01-2011, 07:22 PM
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Quote:
Originally Posted by V8Square
What is the current email/physical address of Snap-On?
Have you tried www.snapon.com ?
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  #43 (permalink)  
Old 09-01-2011, 07:26 PM
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Originally Posted by sqzbox
Have you tried www.snapon.com ?

I'll give that a try tomorrow,thanks. say, what part of Indiana are you from?
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  #44 (permalink)  
Old 09-01-2011, 07:29 PM
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20 mi N. of Evansville.
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  #45 (permalink)  
Old 09-01-2011, 07:33 PM
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20 mi N. of Evansville.
I see. I live in St.Louis County, MO
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