Reminding newbies to search
I've been thinking a bit about one of my pet peeves, folks who post a question before doing a search and reading all the prior answers, and I came up with one potential solution. I don't know if it is possible with the program Jon uses for the site but here is my idea.
If you are a newbie (for the sake of argument, 50 posts or less) and you click on the "Post New Thread" button you first get a "Nag" screen saying something like, "Have you tried the Knowledge Base or done a site search regarding your question? Please save yourself and your readers a lot of time and waisted energy by using HR.Coms excellent Knowledge Base and/or search function FIRST. Once you have digested all the prior answers and discussions regarding your inquiry, you will then be able to post any follow up questions which were not specifically answered in our data base."
Then have a "Yes" and "No" that must be clicked. If they answer Yes (they have done a search) it takes them to the normal Post New Thread screen like the one I am typing on now. If they answer NO (they have not done a search) it takes them to a screen where they can elect to go to the Knowledge Base or to the Search function.
I realize that some folks will just ignore the nag and click on Yes but I truly believe that many new posters do not know about the Knowledge Base and search function or don't realize how helpful and easy they are to use. This is just sort of a gentle way to guide people into the search engine and eliminate a few of the repetitive questions.
Once a member has logged 50 or more posts, the Nag screen is eliminated.
Always learning...and sharing what I've learned.
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