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Old 05-16-2009, 05:39 PM
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Scratch on rod journal from shipping

OK, I just received my new 383 Eagle crankshaft and one of the box ends was tapped up and looks like that end of the box had came open. I thought no big deal. After inspecting the crankshaft I found a small scratch in one of the rod journals. It's probably 1.5-2 millimeters in length and you CAN catch a finger nail on it. I looked inside the shipping box and from the looks of it the journal was scratched from a box staple sticking up.

I think I already know the answer to this question but I figured I'd ask anyway to get opinions.

Will the crank be fine as is with this slight scratch or should I ship it back to Summit and get a replacement crankshaft?

I've had problems with parts before, vortec head rocker stud was bent, and I sent it back and they sent me a new one. I don't know if this crank possibly was sent back by another person and they're trying to see if someone will accept it as is or what?

What do you guys think? I have picks of the beat up box and the plastic bag it came in has tears in it. Doesn't look like it was handled too well. I'll post them when I get a chance.

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Old 05-16-2009, 05:47 PM
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I'd contact them and send it back. If they are not open to that, which I wouldn't expect, see if they will pay for the crank to be ground .010. I wouldn't use it as is and .010 is no big deal ...IMHO. If you have already purchased bearings, then that gives some leverage, although I doubt they wouldn't offer an exchange. I don't think they would deliberately ship a scratched crank in hopes someone would accept it, shipping costs could create an escalating loss for them. They will probably send it back for replacement as well.
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Old 05-16-2009, 05:52 PM
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Quote:
Originally Posted by woodz428
I'd contact them and send it back. If they are not open to that, which I wouldn't expect, see if they will pay for the crank to be ground .010. I wouldn't use it as is and .010 is no big deal ...IMHO. If you have already purchased bearings, then that gives some leverage, although I doubt they wouldn't offer and exchange. I don't think they would deliberately ship a scratched crank in hopes someone would accept it, shipping costs could create an escalating loss for them. They will probably send it back for replacement as well.
Thanks for the reply. I do have bearings already that are .010 oversized which I was going to send back and get standard sized ones. My build took a turn once I found some spun bearings on the #1 & #2 rod journals of my 350 crank. I've dealt with Summit before and they're pretty cool about it. I just didn't know if such a scratch would be acceptable. I'll just send it back. I don't see why Eagle wouldn't pack their crankshafts up better. It's basically a crankshaft in a plastic bag in a box. Nothing to protect it.
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Old 05-16-2009, 08:27 PM
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Summit will send a R/A tag and have it picked up @ no charge to you. If UPS does the shipping there's no way to pack for their handling unless it's enclosed in solid foam and a wood crate.
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Old 05-16-2009, 08:45 PM
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Thanks for the advice. The crank was actually shipped by FedEx, but I wouldn't doubt it's been in UPS' hands at one point.

I called summit a couple of hours ago and they're sending out UPS to pick up the bad crankshaft and they're sending out a new replacement crankshaft Monday. So hopefully this one will come as it should.

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Old 05-16-2009, 08:52 PM
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my bad.....

When I read the title of this thread I thought you had a REAL problem, thought you were talking about the magazine cover having a scratch -- but it's only a crank........
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Old 05-18-2009, 02:58 PM
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This is exactly how I received it...great job UPS and FedEx!!!




It looked OK. There was a little rust on of of the bob weights, but then I found an unacceptable scratch...back it goes.




A plastic bag of this weight really shouldn't have tears in it like it does. Wouldn't you think?




My camera phone wouldn't get a good enough shot of the journal.
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