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Old 09-16-2012, 12:22 AM
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Shippers lost top strut nuts 4 my Trailblazer

I ordered the best complete Monroe struts for my 2003 Chevy Trailblazer. Jerks at UPS broke open one box and lost the two nuts that hold the top of the strut to the frame. I went to auto parts store and bought 2 nuts that matched the 2 I received with the other strut. They are 3/8 x 16 thread grade 8 nuts. When I tested it on the strut, it does not thread properly. Does anyone know if if the threads are cut at a different angle or what the problem is? The strange thing is that the Monroe nuts and the two I bought both thread easily on a bolt. What gives??

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Old 09-16-2012, 06:16 AM
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damaage claim ?

Did you file a claim when the package was delivered? Damaged packaging? further inspection needed, In larger cities I've seen a lot of freight damaged merchandise for sale ,.. A lot of times suspension nuts are crimped, self locking or one time use .
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Old 09-16-2012, 07:01 AM
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Monroe is a 'world' supplier. It's possible that the struts have metric fasteners which are very close to SAE. A metric M10 is very close to 3/8-24 which is a little bit smaller in diameter.

Then there are classes of SAE internal thread fastener fit, i.e. 1B(sloppy, hardware/big box store fit),2B and 3B which is the tightest and close to an interference fit. If your fasteners say Crown Bolt, all bets are off this Far East junk. (Bolts are 1A, 1B, 1C)

Take a strut to a Fastenal Store or similar and ask them to fix you up.

Now - as far as losing a fastener through UPS - not their fault. Go back to your supplier. They are the ones that packed those struts poorly(probably wrapping a couple of them with tape or a single wall box and sticking a shipping label on the package), not UPS/Fedex/USPS.
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strut problem

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