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Originally Posted by MARTINSR
On the rachets, I have found that the Snap On work the best for me, at the very least it gives me a "warm gooy feeling"  using them. But the S-K as well as the later high end Craftsmen are SUPER ratchets, VERY nice.
He went to a drawer and pulled one out and handed it to me for free. THAT is the type of service I get and why I am not worried about a few more dollars here and there.
Brian
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Brian,
When I first took the plunge for tools, we had the same kind of MAC and Snap-On guys here. One died and the other retired and the new guys - several over a few years - were never as warm and fuzzy.
I do have to say that I did have spectacular service from Snap-On when I finally finished college and went to work for GE as an international field service manager. I had to set up 2 turbine apparatus shops, one in Egypt and another in Algeria (a
wonderful garden spot) with SAE tools. I called the regional office and their saleman was at my desk by early afternoon. I placed an order for mid-six figures. Needless to say, service was fantastic, to the point of personal delivery of tools. I also was able to fill in some holes in my Snap-On tool box at very attractive prices (Craftsman prices).
I'm not crazy about Sears ratchets, but do like them better than Snap-On. I know what you mean about warm, gooey feeling and that is what I dont like. Their internal gears are too fine, and with a bit of wear, ouch, @#%*&* it, another @#*% bloody knuckle.
Dave