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Old 09-19-2008, 09:35 AM
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Originally Posted by OHD
Deal with SnapOn direct, if you need something right away.
I emailed Snap-On about the broken tool. Seems it has been discontinued. They did relpy in just a few minutes. NOW

Our Snap-On man just came by and said he is leaving and today is his last day. He thought somebody might come by in a few weeks but he did not know that for sure.

This is the kind of service I have always had with the tool trucks. I agree that the Snap-On tools are great but the service after the sale stinks. I can buy 2-3 Craftsman tools for the price of a snap-on and get all the tools I need the same day at Sears, Kmart even sells them now.
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