Originally Posted by RPM
2 more weeks still nothing from Snap-On. This has been going on now since the first week of July!
This is what I used to do at work:
- Send a followup email to the person you are "working" with.
- Wait one day to one week, depending on the urgency - one day for this one - for their response, then if none, send a second followup along with a copy to the group supervisor. You can probably get that with an "innocent" phone call.
- Wait another day or so, then contact the highest level you can find a name and email address. I've gone as high as a company president/owner or very high government official.
Believe me, this works