It is not really that big of a deal on this broken tool. The point is. These are hi dollar tools and there is no service after the sale. NONE. I just wanted to let the new guys that are shopping for tools what to expect. A lot of folks are sold on Snap-On, and that is fine, just don't expect them to make up anything. On the other hand just suppose this was something you did need to make a living with everyday?
I'll keep you posted.