Originally Posted by E.Furgal
today parts guys know their s__t also.. we are working and talking about cars and parts that are not what parts guys deal with today..
today we can go grab an crank sensor off the shelf, without looking it up.. just like the old days they guy just picked a wire set off the shelf..
unlike the car guys of today.. that think the world revolves around them.. back in the day.. the guy with a model t didn't expect a guy from the 70's to have a clue about mechanical brakes.. nor the pontiac guy expect the guy to know what knee action shocks where.. SOME seem to forget. todays cars are NOTHING LIKE the cars hotrodders play with..
parts for our junk haven't been used on cars for 20-30 YEARS..
but you expect the 20y/o behind the counter to know what you are looking for.. or better yet, where to go looking for it..
we have a few older parts guys that are working with us.. and they are just lost ,when it comes to parts for new cars..
a guy came in looking for a coil pack ignitor, and the old parts guy was,"would you like a muffler bearing with that.. "
he had no clue.. this guy has 35 years in the part biz.. and knows '85 on back.. anything newer, he's as lost as the 20 y/o looking for points for the first time..
some(most) need to stepback and remember the parts used in the good old days are no longer parts used in todays cars.. and haven't been for a good long time.. and are not parts asked for regularly..
as far as the parts books .. try to get parts companies to send them.. good luck.. we lock ours up.. and most are 5-9 years old.. as we haven't got a newer one from them since..
I really like it when the model changes on the lift.. call and ask for parts for an impala, and then calling to b_tch because the parts don't fit the chevelle on the lift... lol
the good old days.. selective memory is more like it.
There are some Maaco (Modern day Earl Shieb) that do some amazing work, but by the ODDS you get pretty poor quality at a Maaco. There are some Kragen, Pepboys or other "McParts" stores out there that do a damn nice job, but by the ODDS they don't know squat.
If you work at a McParts store that does a good job and knows his stuff, don't get made at me for rolling you up in one big blanket with the others who know nothing. I can't give someone an address and phone number to the McParts store that happens to beat the odds that is in their neighborhood across the country from where I'm at. I can only go by the odds, those McParts stores are a joke and useless for an unusual part.
I have been in the auto repair business in one way or another for 35 years, including working behind a counter at a parts store and a factory rep visiting 77 Napa auto parts stores regularly along the California coast. Some of those were worthless as well, but by the ODDS the "Real" parts store in town is going to do a lot more for you than the McParts stores.
Here in my town we have two "real" parts stores. I am blown away at the difference between the two. But even the bad one which is very close to my home still comes up with stuff that blows me away. But the other one, holy cow, we are talking walking in there and them having the brake light switch and master cylinder and wheel cylinders for my Wagner braked 1959 Rambler ON THE SHELF! This is the same parts store I will buy parts for the three year old cars working at a collision shop everyday. It's a REAL parts store and there is a BIG difference.
When I was working at the NAPA store here in town I was blown away at the pattern, those coming in who knew nothing, those struggling with some repair on the family car in their drive way didn't even know the real parts stores existed, they spoke of going to the Kragen about a mile to the south of us and Pepboys (now closed) about two miles to the north of us. Those are the ONLY stores they mentioned, marketing is VERY powerful.
The pros, the people who repaired cars for a living ONLY mentioned the two other REAL parts stores in the area. NEVER, EVER did they mention the McParts stores! It was hilarious, I was there a very short time when this hit me, there was a very distinct pattern. The power of marketing is huge, the poor dude working on his family car has only seen the McParts stores adds and heard them on the radio. Poor buggers never even heard of the REAL parts stores because those stores don't market the same. They are out there providing the auto repair shops in the area with what they need to get EVERY car repaired so they can make a living.
The McParts stores are full of air fresheners and seat covers and oh yeah, a couple of air cleaners and spark plugs.