I got an email from one of my best customers, concerning his car.
I wish I'd check my emails more frequently. It was sent on the 25th, and I didn't see it until yesterday.
Monday I took my Mercedes to Ceramic Pro up near the airport to get the new hi-tech car paint protection applied. This morning he called to tell me, that durning the process, the application specialist observed a significant amount of Orange Peel and the clear coat is coming off with the painterís tape masking.
I did a couple of spot repairs for him a couple months ago. Right rear door, rear bumper, and hood, along with a full buff and wax on the rest of the car. I do everything I can to ensure a seamless repair, including matching the existing orange peel. It's a 2015 mercedes S500.
I sent him a message back that I need to make it right, if it's due to something that I did, but it's been a week, and probably a moot point by now.
Thing is, I've found that all newer cars have a "significant amount of orange peel". Whether it be a $25k Chevy, or $180k Mercedes.
Just waiting on his reply.