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As hard as it might be, make sure to go in there with the right attitude. Don't come across outraged, keep it cool and be persistant. You are a memeber of this forum, because you obviously have a love for cars and have knowledge of vehicles. That's how you should come across as a customer that has knowledge and someone who spent 30 big ones at their store. People tend to shut you out if you are yelling or outraged. If you are persistant, and come across as someone who knows what's up they will listen. Don't add alot of emotional upheavel, just demand satisfaction. I would see what they could do about replacement, because of your paint concerns. After all, you have a lot of connections in this forum that they probably wouldn't want all of these people to know that they can't come through for you.
 
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