I will try to keep my reply somewhat short. I do have a letter that was sent with half of the engine that was built and shipped. The letter states reasons for the missing parts and that they would be shipped out once his company had received them from vendors. I ordered the engine over the phone at my business in AZ. Per AZ. small claims court I can take the business to court where I placed the the order, which would be AZ. I guess my question is if I take his business to court and he either shows up and loses or doesn't show up at all and the courts place a judgement on his business what is to say he just doesn't pay. This court crap I have never had to deal with and have tried every option with this company to resolve it in the past 1 1/2 years. I will lay out a time frame for you guys, let me know what you think.......remeber in all this I have called about 200times and have emailed 50 times only to get lied to or just more of the run-around. I have heard more reasons why they can't send me my parts then you can imagine. I have had 6 returned calls and 1 returned email from them......so here is the run-around
March 2007 ordered fully polished 302 turnkey motor with all March accessories/ p/s, a/c, alt., pulleys/brackets, reverse water pump (paid half at this time)
July 2007 they went into my account and withdrew my balance due, I had no idea this was going to be done which caused huge issues with the bills and checking account they withdrew from.
Aug. 2007 (one month after they withdrew from my checking account) received motor, (wrong a/c and wrong alt. in box not mounted) none of the rest of the accessory kit was shipped or mounted. The only thing mounted on the front of the motor was the balancer and the WRONG water pump.
Jan 2008 the rest of my kit was shipped to me. THE ENTIRE ACCESSORY KIT WAS THE WRONG KIT INCLUDING THE BRACKETS AND PULLEYS
March 2008 shipped me coil and bracket and flywheel to cover the cost of the turnkey fee(how nice of them)
(FROM JAN 2008 UNTIL RECENTLY THEY TOLD ME TO KEEP THE KIT THEY HAD SENT UNTIL MY CORRECT ONE COMES IN AND THEY WOULD SHIP ME MY CORRECT KIT WITH A PAID RETURN THING FROM FED EX)
April 2008 talked owner direct and he said he now would refund my money if I ship back the entire accessory kit and he would pay for all shipping cost
Aug. 2008 still have no refund or a accessory kit. just a motor with nothing on the front of it. Now all I get when I call is dodged calls by the owner and the guy who answers the phone is just a useless middle man who forks out weak reasons why I can't talk to the owner nor get a refund.
This is what I have delt with for the last year and a half. I'm not one to through out names of businesses who treat customers like this so I hope you guys who need to order a motor can figure out who this Oklahoma builder is. This is not the first time they have done this to customers, a while back they did some sort of bankruptcy deal to get out from underneath some bad deals.